We deliver your orders to your door-step to several destinations across the world on your instructions. Shipping charges may vary according to the delivery location. At the moment no automatic shipping cost calculator included in the site. Therefore we calculate your shipping charges after you place your order, considering up to date charges of shipping providers. We will inform you actual shipping costs and will send you a payment link to pay shipping cost separately.
We Claim only actual shipping costs charged by our shipping partner.
How it happens?
- Place your Order
- go to Checkout
- You may refer to approximate shipping charges information by clicking provided link or by visiting https://disnies.lk/shipping-charges/
- Confirm order by making payment
- You will be informed actual shipping costs & transit time details shortly
- Payment link will be provided upon confirmation of shipping method
- Make shipping payment
- Order will be dispatched
- Tracking link with be provided for your order
- We follow up till order reached your hands
Terms & Conditions
- Chargeable Weight
The greater of either dimensional or actual gross weight will be considered as the chargeable weight
- Shipping Address & Receiver Details
Shipping Address & Receiver Details must be accurately provided at ordering through disnies.lk or to the official WhatsApp number
- Rate Flexibility
Rates are subject to change without prior notice according to the US dollar and Sri Lanka rupee conversion and airline rates
- European Union Regulations
- EU VAT will be charged from July 1, 2021.ICS2 regulations effective from March 1, 2023.Compliance with regulations, including detailed goods description, HS codes, and EORI number, is necessary.
- You must check the country specific regulations with the Destination Customs authorities to obtain necessary preapprovals
- International Shipping
- Disnies Ceylon is responsible until the item is passed to the appointed Service Provider.
- Loss or damage outside our possession is subject to the terms and conditions of the Service Provider.
- Parcel Inspection and Rejection
- Customs may inspect parcels at the destination. All additional payments including customs duties, inspection charges in addition to freight charges are payable by the recipient of the parcel.
- Retention, parts or complete destruction may occur after the parcel is inspected by Customs at the destination and all losses incurred therein shall be borne by you as the sender of the parcel.
- Payment and Liability
- Online payments are accepted. Payment link will be provided. Bank deposit or ATM payments require sharing payment slip for confirmation.
- Carrier/Agent’s standard terms and conditions apply, limiting liability
- Damages
- Damages of the shipments should be notified to your destination local delivery team within the day and should obtain a complain reference number and inform Disnies Ceylon team same day with the reference number.
- In the event of loss or damage out of Disnies Ceylon’s Possession, Disnies Ceylon will facilitate the communication, using our best efforts, with the appointed Service Provider and transfer along to you any reimbursement received in accordance with the terms and conditions of the appointed Service Provider used. The Client agrees that they shall have no claim against Disnies Ceylon under such circumstances and will look to the Service Provider in respect of any claim arising out of the loss or damage to their Shipment.
- Changes and Acceptance
- Terms & Conditions may change over time.
- Agreement that the Carrier/Agent’s standard terms and conditions apply to this shipment.